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Young People Don't Vote - Until They Do
Traditionally, younger people didn't vote nearly as much as their elders. Today, they've changed their behavior. It’s critical for banks & fintechs to…
 • 
Stessa Cohen
Financial Inclusion & Credit Access & Post Office Banking: What You Need to Know
Setting up banking at US post office branches sounds like a simple fix to improve financial inclusion. What are the real challenges and opportunities to…
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Stessa Cohen
Opportunities for Financial Institutions to Deliver Credit Access
Whether through existing alternatives or leveraging fintechs, partnerships & other opportunities, FIs of all kinds are well positioned to increase…
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Stessa Cohen
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Stop Failing at Transformation & Deliver Small Innovations
 • Stessa Cohen
New Life for Branches: Pillars of Entrepreneurship & Financial Empowerment
 • Stessa Cohen
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Five Things Your Bank Can Learn from Norway’s Success Migrating to EVs
 • Stessa Cohen
Work/Life Boundaries
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Post Office Banking: Return to Sender
 • Stessa Cohen
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Many Challenges for Post Office-based Banking and Payments
The US Post Office has branches everywhere, but also faces significant challenges. These challenges will hinder delivery of banking & payments services…
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Stessa Cohen
Five Things Your Bank Can Learn from Norway’s Success Migrating to EVs
To succeed with digital transformation, your bank must learn from Norway: measure, acknowledge & pivot with the changes that transformation brings to…
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Stessa Cohen
Work/Life Boundaries
Banks have a lot of data about accounts, but what does a balance really say about a person's life? Listening is key to understanding what your customers…
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Stessa Cohen
Looking for Gen Z? Look at Your SMB Customers
SMBs use payroll apps to onboard employees & alert employees to payday. A perfect place to check a balance? These apps show that banks must think…
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Stessa Cohen
Post Office Banking: Return to Sender
Most US adults have a bank account. What millions lack is access to credit. Is re-introducing post office banking a good idea to address this challenge?
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Stessa Cohen
What Your Bank Can Learn from Composting
To attract more customers & sell more products & services, banks must persuade customers to change behavior. FIs can learn how a solid waste…
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Stessa Cohen
In a Time of Business Uncertainty, Understanding Nuances of Hidden Tribes Builds Your Bank's Agility
Your FI's ability to pivot in a timely manner to the ever-changing business environment of your customers and potential customers will depend on your…
 • 
Stessa Cohen
PivotAssets
PivotAssets
Stessa Cohen brings her curiosity, experience & expertise in & around fintech & banking industry to new thoughts & views about change & innovation in banking, fintech and elsewhere.

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