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June 2024

Ghosting Customers is Not a Great Customer Engagement Strategy
Photo by Stefano Pollio on Unsplash
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Stessa Cohen

February 2024

Worried About Your Fintech's Revenue? Get the Keys to Sustainable Growth.
Everyone's worried about the state of fintech. Stop worrying and get the insight you need to create sustainable growth in our 1-day intensive workshop.
 • 
Stessa Cohen
Is Your Bank as Agile as a Pizza Influencer?
The rise of the pizza influencer as a career reveals a chasm between what bankers know & don't know about products & customers. Your bank's ability to…
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Stessa Cohen
3 Things I've Learned About Small Innovations
Banks eager to for transformation must recognize the key roadblocks to their achieving small innovations. These are the innovations that will really…
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Stessa Cohen

January 2024

December 2023

Finovate, Friends & Free: 3 Fintechs Financial Service Providers Should Know Now
Financial services vendors should be watching & partnering with these fintechs - and others like them. They are solving problems and using emerging…
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Stessa Cohen
After the Founding & Funding: Women Who Support Your Fintech's Growth
We often focus on women fintech founders & funders. After founding and funding comes building. Where are the women who can help your fintech get the…
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Stessa Cohen
Optimizing This Video for Your Enjoyment
Digital banking tech does not give your customers the experience you think it does. It's time for banks to stop creating customer experiences and to fix…
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Stessa Cohen

July 2023

June 2023

Financial Inclusion & Credit Access & Post Office Banking: What You Need to Know
Setting up banking at US post office branches sounds like a simple fix to improve financial inclusion. What are the real challenges and opportunities to…
 • 
Stessa Cohen
© 2024 Stessa Cohen
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